End User License Agreement
Agreement
By downloading, installing, or using ClaimJet ("the App"), you agree to this End User License Agreement ("EULA") with Sifu Song ("Licensor"). If you do not agree, do not use the App.
License Grant
Licensor grants you a limited, non-exclusive, non-transferable, revocable license to use the App on devices you own or control, solely for personal, non-commercial travel claims organization purposes, subject to the terms of the platform store from which you obtained the App (Apple App Store or Google Play).
What ClaimJet Is — and Is Not
ClaimJet is a local-first tool that helps travelers organize evidence, understand general passenger rights information, and prepare claim materials. ClaimJet is not:
- A claims agency or compensation recovery service
- A law firm or provider of legal advice or legal representation
- An airline, regulator, or official claims submission portal
- A guarantee of compensation or successful claim outcomes
Licensor does not take any percentage of compensation you may receive from airlines or other parties.
No Legal Advice
Rights Handbook content, eligibility hints, claim letter templates, and all other in-app information are provided for general informational and organizational purposes only. They do not constitute legal advice. You should consult qualified legal professionals for advice specific to your situation, jurisdiction, and claim.
Your Responsibilities
You are solely responsible for:
- The accuracy of information you enter into the App
- Verifying claim deadlines, eligibility, and submission requirements with airlines and relevant authorities
- Submitting claims through official channels
- Backing up exported PDFs and important evidence — uninstalling the App deletes local data
- Complying with applicable laws when capturing photos or documents
In-App Purchases
Lifetime unlock requires a one-time in-app purchase. All purchases are processed by Apple or Google according to their respective terms. Refund requests must be directed to the platform through which you purchased. Licensor does not process refunds directly.
Purchased unlocks are tied to your platform account and stored locally. Licensor is not responsible for loss of access due to device changes, account issues, or platform policy changes beyond our control.
Restrictions
You may not:
- Reverse engineer, decompile, or disassemble the App except as permitted by applicable law
- Redistribute, sublicense, rent, or lease the App
- Use the App for unlawful purposes or to submit fraudulent claims
- Remove or alter proprietary notices in the App
Intellectual Property
The App, including its design, code, bundled content, and trademarks, is owned by Licensor and protected by copyright and other intellectual property laws. This EULA does not transfer any ownership rights to you.
Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. LICENSOR DOES NOT WARRANT THAT THE APP WILL BE ERROR-FREE, THAT CLAIM OUTCOMES WILL BE SUCCESSFUL, OR THAT RIGHTS INFORMATION IS COMPLETE OR CURRENT FOR ALL JURISDICTIONS.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LICENSOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF COMPENSATION, DATA, PROFITS, OR GOODWILL ARISING FROM YOUR USE OF THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LICENSOR'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR IN-APP PURCHASES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Termination
This license is effective until terminated. It terminates automatically if you breach this EULA. Upon termination, you must cease using the App and may uninstall it. Sections regarding disclaimers, limitation of liability, and governing law survive termination.
Changes
Licensor may update this EULA from time to time. Continued use of the App after changes constitutes acceptance of the updated terms. Material changes will be posted on this page.
Governing Law
This EULA is governed by the laws applicable in the jurisdiction of the Licensor, without regard to conflict of law principles, except where mandatory consumer protection laws of your country of residence apply.
Contact
Questions about this EULA: skyquiz.ssf@gmail.com
协议
下载、安装或使用 ClaimJet(「本应用」)即表示您同意与 Sifu Song(「许可方」)订立本最终用户许可协议(「EULA」)。如不同意,请勿使用本应用。
许可授予
许可方授予您一项有限的、非独占的、不可转让的、可撤销的许可,允许您在您拥有或控制的设备上使用本应用,仅用于个人、非商业性质的旅行索赔整理目的,并须遵守您获取本应用的平台商店(Apple App Store 或 Google Play)的相关条款。
ClaimJet 是什么 — 不是什么
ClaimJet 是一款本地优先工具,帮助旅客整理证据、了解一般性旅客权益信息并准备索赔材料。ClaimJet 不是:
- 索赔代理或赔偿追讨服务
- 律师事务所或法律意见/法律代理提供者
- 航空公司、监管机构或官方索赔提交门户
- 对获得赔偿或索赔成功的保证
许可方不对您可能从航空公司或其他方获得的赔偿收取任何比例费用。
非法律意见
权益手册内容、资格提示、索赔信模板及应用内所有其他信息仅供一般信息与整理参考,不构成法律意见。针对您的具体情况、司法管辖区及索赔事项,请咨询合格的法律专业人士。
您的责任
您须独自承担以下责任:
- 确保输入本应用的信息准确
- 向航空公司及相关机构核实索赔时限、资格与提交要求
- 通过官方渠道提交索赔
- 备份导出的 PDF 与重要证据——卸载应用将删除本地数据
- 在拍摄照片或文档时遵守适用法律
应用内购买
高级功能需一次性购买终身版解锁。所有购买由 Apple 或 Google 按其各自条款处理。退款请求须通过您购买时使用的平台提出。许可方不直接处理退款。
已购解锁与您的平台账号关联并保存在本地。因设备更换、账号问题或超出我们控制范围的平台政策变更导致无法访问,许可方不承担责任。
限制
您不得:
- 对应用进行反向工程、反编译或反汇编(适用法律允许的除外)
- 再分发、再许可、出租或出借本应用
- 将本应用用于非法目的或提交虚假索赔
- 移除或更改应用中的专有声明
知识产权
本应用及其设计、代码、内置内容与商标均归许可方所有,受版权及其他知识产权法保护。本 EULA 不向您转让任何所有权。
免责声明
本应用按「现状」和「可用」基础提供,不附带任何明示或暗示的保证,包括但不限于适销性、特定用途适用性或不侵权的保证。许可方不保证本应用无错误、索赔必然成功,或权益信息对所有司法管辖区均完整或最新。
责任限制
在法律允许的最大范围内,许可方不对因使用本应用而产生的任何间接、附带、特殊、后果性或惩罚性损害,或任何赔偿、数据、利润或商誉损失承担责任,即使已被告知此类损害的可能性。许可方的总责任不超过您在提出索赔前十二(12)个月内为应用内购买所支付的金额。
终止
本许可在终止前一直有效。若您违反本 EULA,许可将自动终止。终止后,您须停止使用并卸载本应用。有关免责声明、责任限制及适用法律的规定在终止后继续有效。
变更
许可方可不时更新本 EULA。变更后继续使用本应用即视为接受更新条款。重大变更将发布于本页面。
适用法律
本 EULA 受许可方所在司法管辖区适用法律管辖,不适用法律冲突原则,但您居住国强制性消费者保护法另有规定的除外。
联系
有关本 EULA 的问题:skyquiz.ssf@gmail.com